1. Booking & Confirmation
All bookings with Arabian Lounge Tourism are subject to availability. Once your booking is received and confirmed, you will receive a confirmation message via email or WhatsApp.

2. Payments
To secure your tour or activity, full payment is required in advance. Payments can be made through secure third-party payment gateways, bank transfers, or cash (if agreed upon).

3. Cancellations & Refunds
– Cancellations made at least 24 hours before the scheduled tour will be eligible for a full refund.
– Cancellations made within 24 hours of the tour will not be refunded.
– Refunds (if applicable) may take 7–10 business days to process.

4. Changes to Bookings
Any change to a confirmed booking must be requested at least 24 hours before the tour time. Changes are subject to availability and may not be possible during peak times.

5. Responsibility & Liability
Arabian Lounge Tourism is not responsible for any loss, damage, injury, or delay that may occur during any tour or activity. Guests participate at their own risk.

6. Force Majeure
We are not liable for cancellations or delays caused by unforeseen circumstances such as weather conditions, government restrictions, or any event beyond our control.

7. Code of Conduct
All guests are expected to behave respectfully throughout the tour. We reserve the right to refuse service or remove individuals who cause disruption or act inappropriately.

8. Contact Us
For questions about our terms, please contact us:
Email: info@arabianloungetourism.com
WhatsApp: +971 54 346 3934